One of the key mandates of FactSpace West Africa is the building of digital tools<\/a> to tackle misinformation and disinformation both online and offline. This article highlights the functions of some tools we have built or helped built with partners. <\/p>\n\n\n\n These include: the AIRA viral facts platform, the GhanaFact WhatsApp Chatbot, Cranky Uncle vaccine app, the GhanaFact Interactive Voice Response (IVR) platform and Info Finder tool.\u00a0<\/p>\n\n\n\n The GhanaFact WhatsApp Chatbot is a digital platform that enables WhatsApp users to alert fact-checkers to false, misleading, and unsubstantiated claims they find across social media. The Chatbot accepts claims in the form of text, images, documents and videos, which can be sent through GhanaFact\u2019s tipline or via a dedicated button on our website (ghanafact.com<\/a>). Users simply click the WhatsApp icon at the bottom right corner of the page to submit their content. <\/p>\n\n\n\n The Chatbot is designed to automatically respond to users with already existing articles published on our website or to alert fact-checkers to claims that need to be worked on. In this situation, once the fact-check report is ready, it is published on our websites and across our social media platforms.\u00a0\u00a0<\/p>\n\n\n\n When claims are submitted to the chatbot, the team prioritises submissions that are widely circulated or have a significant impact on public health, safety, or democratic processes. Since its rollout in 2024, the team has published 11 fact-check reports, which were mostly misleading or AI-generated content.\u00a0<\/p>\n\n\n\nThe WhatsApp Chatbot<\/h2>\n\n\n\n